Telephones, Web Conferencing, and Communication

• Phones
• Microsoft Teams
• Zoom

Categories (3)

IVC and ZOOM

Services related to Video Conferencing, IVC, and Zoom
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Teams

Services related to Microsoft TEAMS
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Call Center

Services related to the Call Center
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Services (8)

Analog Phone Add/Move/Change

Request to Move, Add, or Change and Analog Device

Analog Service Repair

Request Repair or Replacement of an Analog Device

Auto-Attendant Menu Add/Change

Request an Update to the Auto-Attendant Menu

Cellular Service Add/Change/Issue

Request to Add, Change or Report Cellular Service Issue

Desktop Hardware Issue Phone/Headset

Report a Phone or Headset Issue

Fax - Add/Change Accounts, Access, Permissions, & Passwords

Request Fax Service Changes

Fax - Software Install

Request Fax Software Install

Fax Errors

Report an Issue with the Fax System