Service Description
Devices that connect using a MAC address include gaming consoles (PlayStation, Xbox), smart TVs, streaming devices (Apple TV, Roku), smart speakers, and other web-enabled gadgets like Blu-ray players. These devices often require manual registration of their MAC address to be allowed onto a university network, which typically uses a portal for login.
Examples of Devices
- Gaming consoles: PlayStation, Xbox, and others
- Smart TVs and streaming devices: Apple TV, Roku, Amazon Fire TV, Chromecast, and smart TVs
- Smart home and digital assistants: Amazon Echo and other smart speakers
- Other web-enabled devices: Blu-ray players, eReaders, and IP phones
Why Registration is Needed
- Network security: Universities use MAC address registration to identify authorized devices and block unauthorized ones on the dorm network.
- Network management: It helps the university manage network access and control which devices can connect.
How to Find Your Device's MAC address
- Check the device's settings menu.
- Look on the device's physical label, often on the underside.
- Consult the device's user manual or the manufacturer's website.
What Happens Next?
Submit the Request Service form, and someone from IT will assist you within normal business hours.
Need additional information or assistance? Call the IT Help Desk at 979-830-4357 (HELP) or contact the IT Help Desk Chat Line.