Information Technology

Academic and Administrative Technology - report technical issues and request technical service.

Categories (10)

Accounts, Access, Permissions & Passwords

• Help with Accounts and Passwords
• Request Access to IT Systems and Services

Security

• Information Security, Data Integrity, and Compliance
• Malware/Virus
• Phishing and Spam

Office 365 Services

• Email and Calendars
• Microsoft Teams and Sharepoint
• Office 365
• OneDrive for Business

Computing Services

• AppNAV/Banner
• myBlinn Portal
• Programming and Application Development

Internet, WiFi, Network and Connectivity

• Computers, Phones, TVs, Game Consoles
• Network Connectivity & Internet Access
• VPN Services
• Security Camera Access and Services

Infrastructure

• Servers
• Storage Devices
• Physical Equipment

Hardware, Software, and Printing

• Installing and Maintaining Computers
• Software Installation and Support
• Printers and Printing Services

Asset and Configuration Management

• Computer or Office Move
• Inventory Modification
• IT Equipment Disposal
• SCCM

Classroom, Lab, and Meeting Space Technology

• Classroom & Lab Computers
• Software Installation and Support
• Yuja Lecture Capture
• Concourse, Respondus, and TurnItIn

Telephones, Web Conferencing, and Communication

• Phones
• Microsoft Teams
• Zoom

Services (3)

Duo Mobile Bypass Code

For Issuing a Bypass Code for the Duo Mobile MFA system.

Duo Mobile Service

Request Setup or Reactivation of Duo Mobile Service

myBlinn Login Issues

Request for assistance accessing the myBlinn Portal or activating your Blinn email account.