Information Technology

Academic and Administrative Technology - report technical issues and request technical service.

Categories (10)

Accounts, Access, Permissions & Passwords

• Help with Accounts and Passwords
• Request Access to IT Systems and Services
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Security

• Information Security, Data Integrity, and Compliance
• Malware/Virus
• Phishing and Spam
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Office 365 Services

• Email and Calendars
• Microsoft Teams and Sharepoint
• Office 365
• OneDrive for Business
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Computing Services

• AppNAV/Banner
• myBlinn Portal
• Programming and Application Development
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Internet, WiFi, Network and Connectivity

• Computers, Phones, TVs, Game Consoles
• Network Connectivity & Internet Access
• VPN Services
• Security Camera Access and Services
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Infrastructure

• Servers
• Storage Devices
• Physical Equipment
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Hardware, Software, and Printing

• Installing and Maintaining Computers
• Software Installation and Support
• Printers and Printing Services
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Asset and Configuration Management

• Computer or Office Move
• Inventory Modification
• IT Equipment Disposal
• SCCM
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Classroom, Lab, and Meeting Space Technology

• Classroom & Lab Computers
• Software Installation and Support
• Yuja Lecture Capture
• Concourse, Respondus, and TurnItIn
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Telephones, Web Conferencing, and Communication

• Phones
• Microsoft Teams
• Zoom
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