Support Description
Blinn College does not provide repair services for personal student devices but can offer limited support for the following:
Consultation and Diagnosis: Help determine the issue and advise on potential next steps.
Software Assistance: Assist with connection to the Blinn College Eduroam wireless network and assist with installation of or issues related to school-provided software (e.g., Microsoft Office, Adobe).
Manufacturer Warranty/Support: Assist with determining the warranty status of the device and help provide contact information for warranty repair. (You may have to contact the retailer where you purchased the device for support information).
Recommendations: It is not our policy to recommend any particular local repair shop.
What Happens Next?
Report an Issue. A support specialist will determine the incident's priority based on impact and urgency, and assign it to the appropriate IT Team. Someone from IT will assist you.
Need additional information or assistance? Call the IT Help Desk at 979-830-4357 (HELP) or contact the IT Help Desk Chat Line.