Support Description
Zoom is used in the classroom for live virtual classes and remote collaboration by allowing teachers and students to connect for live video and audio sessions. Key features include screen sharing for presentations, breakout rooms for small group work, recording lectures for later viewing, and interactive tools like chat, polling and annotation. It also facilitates hybrid learning models by connecting both in-person and remote students in the same session.
If you are experiencing an outage, intermittent issue, or any problem with ZOOM in the classroom, Report an Issue.
What Happens Next?
Report an Issue. A support specialist will determine the incident's priority based on impact and urgency, and assign it to the appropriate IT Team. Someone from IT will assist you.
Need additional information or assistance? Call the IT Help Desk at 979-830-4357 (HELP) or contact the IT Help Desk Chat Line.