Support Description
Zoom is required for remote and online courses at Blinn College. You can download the app across devices at https://zoom.us/download.
System requirements for your device are listed at https://support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux.
Zoom meetings will be listed in your eCampus D2L courses. To enter one of these Zoom discussions, simply click on the link (see graphic below). Please note any passwords your professor may have established to enter the Zoom discussion. Also note that some meetings will have waiting rooms to control access, and that some meetings may not allow students to enter prior to the scheduled time.
Students also can access Zoom in the course toolbar.
Please report any issues regarding a student’s inability to access recordings or scheduled meetings in the Zoom application, as well as any other technical concerns related to Zoom. Please provide a detailed description of the issue.
What Happens Next?
Report an Issue. A support specialist will determine the incident's priority based on impact and urgency, and assign it to the appropriate IT Team. Someone from IT will assist you.
Need additional information or assistance? Call the IT Help Desk at 979-830-4357 (HELP) or contact the IT Help Desk Chat Line.