Support Description
Report an issue with inability to transfer calls successfully, failure to load client, intermittent occurrences where agents cannot hear callers, etc. Please provide the date/time of error, specific error message details, user(s) affected, and phone number(s).
What Happens Next?
Report an Issue. A support specialist will determine the incident's priority based on impact and urgency, and assign it to the appropriate IT Team. Someone from IT will assist you.
Need additional information or assistance? Call the IT Help Desk at 979-830-4357 (HELP) or contact the IT Help Desk Chat Line.