Support Description
Common local network printer issues include connection problems (Wi-Fi password, network congestion), software and driver issues (outdated drivers, print spooler errors), and printer hardware problems (paper jams, low ink).
Report an issue for on-site diagnosis and repair of hardware malfunctions on a local or network printer. Be sure to include the exact location of the printer, the printer name (for network printers), and a detailed description of problem.
What Happens Next?
Report an Issue. A support specialist will determine the incident's priority based on impact and urgency, and assign it to the appropriate IT Team. Someone from IT will assist you.
Need additional information or assistance? Call the IT Help Desk at 979-830-4357 (HELP) or contact the IT Help Desk Chat Line.