Support Description
This service is designed to resolve issues or malfunctions associated with campus surveillance cameras. It encompasses troubleshooting, repair, and verification of operational status to bolster campus security. If you are encountering difficulties with a security camera within the Blinn Network, please utilize the Report an Issue feature. When reporting, ensure to include the following details:
- the name of the camera,
- the campus on which it is located,
- and a description of the problem WITH the time and date when the problem was discovered.
What Happens Next?
Report an Issue. A support specialist will determine the incident's priority based on impact and urgency, and assign it to the appropriate IT Team. Someone from IT will assist you.
Need additional information or assistance? Call the IT Help Desk at 979-830-4357 (HELP) or contact the IT Help Desk Chat Line.