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Overview
The Polycom CX600, was originally introduced as a Lync phone, but does still function with Microsoft Teams. Key actions for using it with Teams involve connecting via USB to a PC with the Teams client, using the phone's screen for calls/voicemail/calendar, and managing settings like contacts and status through its interface. The phone acts as a dedicated Teams device, letting you make calls, join meetings from the calendar, and manage contacts directly from the phone's interface.
Key Functions & How-To
- Sign-in: Use your Microsoft Teams credentials directly on the phone or via a web sign-in method, or connect via USB to your computer to use your Teams account.
- Calls: Tap the phone icon, dial a number, search the directory, or select contacts from Favorites/Recents to make calls.
- Meetings: Join scheduled meetings from the Calendar tab, or use the phone for conference calls.
- Contacts/Favorites: Add contacts to Speed Dial for quick access.
- Voicemail: Check and play messages from the voicemail icon; call back directly from the contact card.
- In-Call Options: Use "More" for Hold, Transfer (blind or consult), or Park calls.
- Calendar: Join meetings directly from the Calendar screen.
- Status: Change your presence (Available, Do Not Disturb, etc.) from the Teams menu or Home screen.
- Settings (Menu > Settings): Adjust Display (brightness, dark mode), Wi-Fi, Bluetooth, Headset settings, and more.
- USB Audio Mode: Connect a USB headset to your computer via the phone and select USB Audio mode to use the phone as a speaker/mic for PC Teams calls.
Settings & Customization
- General: Adjust Language, Date/Time, Display (backlight, dark mode) in Settings.
- Headset: Configure headset options in Settings > Device Settings > Headset.
- Lock: Set a PIN to lock the phone for security in Device Settings.
Additional Information
Need additional information or assistance? Call the IT Help Desk at 979-830-4357 (HELP) or contact the IT Help Desk Chat Line.