'Invalid or Missing State' Error When Using or Setting Up a TurnItIn External Learning Tool Link

This article provides steps to avoid receiving the error 'Invalid or Missing State' when creating or accessing a TurnItIn External Learning tool from a course content page.

Problem:

Accessing  or creating a TurnItIn External Learning Tool gives the error 'Invalid or Missing State'. Examples below:

Resolution:

This issue occurs if the browser being used is set up to block third-party cookies. To fix this issue the browser settings will need to be changed to allow third party cookies from the .blinn.edu domain or to all all third party cookies. Below are instructions on how to do so in Chrome. Additional information and steps for other browsers can be found on TurnItIn's support page here:

Why isn't Turnitin loading? How to enable third-party cookies – Turnitin

How to enable third party cookies in Chrome:

1. Open Chrome on your computer
2. Click the Customize and control Chrome icon in the top right corner of the browser. This is an icon with 3 vertical dots
3. Select Settings from the drop down menu
4. Click Privacy and Security in the left hand sidebar
5. Click the Third-party Cookies box in the center of the page
6. Select the Allow third-party cookies radio button
   1. If you would like to only allow cookies for Blinn, you can add [*.]blinn.edu under Sites allowed to use third-party cookies and select the Block third-party cookies radio button

Following these steps will correct the issue and you will no longer receive the 'Invalid or Missing State' error.