Body
Overview
Occasionally, a student will encounter an error when navigation in the registration section of myBlinn produces a message asking for a User ID and Pin#. The steps below will help resolve the issue.
Problem
MyBlinn is asking for User ID and pin#.
Resolution
- This can occur when you have more than on instance of myBlinn open either in two browsers, two tabs within the same browser, or on two devices. Close all browsers and try again.
- If you receive an unexpected security or certificate warning while accessing myBlinn, do not continue through the warning. Verify that you are using the correct Blinn URL. If the warning persists, contact the IT Help Desk.
- Clear all history/cache and make sure the Pop Up Blocker is turned off.
Additional Information
Need additional information or assistance? Contact the IT Help Desk Chat Line or call the IT Help Desk at 979-830-4357 (HELP).